If you’re an IT manager or coordinator, you probably are expected to keep your eyeballs on lots of different types of technology and equipment. Everything is somehow integrated into the network, right? While this is all done in the name of efficiency, it can sometimes be difficult to monitor so many systems and make sure they’re delivering the speed and cost savings your CFO expects.
One place where business expenses can get out of hand fast is with your printer and copier fleet. That’s because very few companies have a clear picture of their total print volume. A great way to get a grip on this is through a print audit, which I’ve discussed in a previous post. The key to auditing your copiers and printers – and staying on top of how they’re being used over time – is good print management software.
Benefits of Using an IT Solution to Manage Network Printers
If you’re an IT person like me, your first priority is to make sure the print management app you select will deliver great benefits without bogging down your server. In part one of my blog series on this topic, I first want to cover the features your software should deliver.
Great printer manager software should:
- Be free! Many printer and copier dealers will offer it at no cost to your company, so why pay for it?
- Allow you to see all printers and copiers in a single web-based interface.
- Collect a broad range of printer and copier metrics using a data collection agent (DCA), including meter reads, error codes, toner levels, non-toner supply levels, detailed equipment ID information and more.
- Send e-mail alerts when certain faults or conditions are met (i.e. low toner, maintenance required, etc.).
- Run historical reports showing volumes, usage and failures, which is helpful in determining cost of operation and over-utilization and under-utilization of machines.
- Operate 24/7.
- Allow you to customize transmission intervals.
- Offer you the option of one-way and two-way communication.
- Use SSL encryption of at least 128-bit and collect data via SNMP, ICMP and HTTP.
- Give you the option of porting meter readings directly into a billing system so you never have to chase meter requests again.
- Never collect personal or user data.
- Never impact HIPAA compliance
How Much Can You Save with Print Management Software?
A recent survey from IDC concluded that implementing a managed print services program could result in the following savings:
- 23% average overall cost savings
- 40% reduction in IT help desk calls
- 25% cost reduction in consumables
- 20% cost reduction in unscheduled maintenance
- 10% cost reduction in installation and upgrades
- 5% cost reduction in acquisition
At Copeco, we can offer you a great printer management app, perform a thorough print audit and help you reduce costs associated with printers and copiers. If you’re located in Canton, Akron, Toledo or anywhere else in Northeast Ohio, contact us for more information.